Please suggest a password reset software

[rileyrain]

Long story short, my mom's hp laptop got locked and blocked access as she forgot the password after change. She put everything on system drive so it is not a good ideal to reinstall Windows 10. Any other safe suggestion around?

[RobertX]

Formatting is inevitable.

However, I think if you use a Live CD/DVD like Knoppix GNU/Linux, you can access the files and put it in a DVD/CD/USB and then you can safely wipe the drive.

That's my solution, but you can try other solutions if you want.

EDIT: http://www.knopper.net/knoppix/index-en.html

There's the link.

EDIT: If formatting is out of the question, you can try this too: https://www.top-password.com/knowledge/r...sword.html

[dueda]

If the laptop is blocked at BIOS level and the hard drive is not protected (i.e. you just can't boot the laptop without a password), just remove the drive and connect it to another PC as a secondary drive (not as boot drive). A cheap USB external drive enclosure can help. If it's unencrypted your drive will be visible, but if Windows' user passwords are set and data encryption enabled, then it'll be still locked.

Years ago there was a scandal about drive makers including vulnerabilities so governments could bypass their security; Samsung, Seagate, and maybe others.
If the drive is old (like 5-10 years) there's a chance it's vulnerable, but hacking it isn't easy.

[Easion]

As what you said,the password reset software can unlock password without installing OS,as all i know,the Windows Key,John the Ripper,LCP are good at this.
There are also many helpful ways to reset Windows 10 password.
https://www.windows10passwordreset.com/
https://www.openwall.com/john/

[rileyrain]

If the laptop is blocked at BIOS level and the hard drive is not protected (i.e. you just can't boot the laptop without a password),

It is a login password not BIOS. As far as I know, no encryption is applied to the drive.

[EddieXTC]

Follow these steps. (start at "Create a New User to Save Account Files" )

works 100% of the time. https://www.howtogeek.com/222262/how-to-...indows-10/