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Customer Service: Career Success Through Customer Loyalty (6th Edition)

Customer Service: Career Success Through Customer Loyalty (6th Edition)
pith
Last Active: Sep 21, 2018
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#1
Dec 14, 2013, 17:49 pm
If anyone can get this, I would appreciate it.

http://www.amazon.com/Customer-Service-S...th+Edition

Title: Customer Service: Career Success Through Customer Loyalty
Author: Paul R. Timm
Edition: 6th (or 5th is okay)
ISBN-13: 978-0133056259
Publisher: Prentice Hall (April 15, 2013)
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